Critical to managing customer expectations is the ability to provide connectivity services to client locations wherever they may be located. Clients pay little attention to a provider's geographic footprint, but request that their trusted provider connect all of their business locations, wherever situated, to ensure consistency in network procurement, fulfillment, and management. This leads to situations where service providers will, to maintain client loyalty, purchase connectivity at little or no margin from competitors.

Procuring off-net connectivity is fraught with problems. The long lead times required to get quotes from erstwhile competitors places business opportunities in jeopardy. In addition, the rates quoted may or may not be competitive, and are difficult and costly to benchmark with any degree of accuracy. Simply put, off-network procurement is expensive to manage and further stresses already challenged margins.

To assist providers and users in the management of the off-network connectivity supply chain, Magenta netLogic offers Magenta netSource, a comprehensive business process outsourcing service that provides the key elements of off-net connectivity from quotation through ordering and implementation.

The Off-Net Connectivity Supply Chain

Magenta netSource addresses supply chain management issues in the off-net environment and:

• Improves client service by using Magenta netSystems for fast, accurate pricing of Leased Lines and Data Services world-wide
  
  
• Reduces costs and improves ROI associated with providing off-net services
  
  
• Increases the chances of winning business as accurate tariff and market based pricing ensures least cost alternative
  
  
• Adds competitive reality to proposal preparation via a market-based check of price and availability from the Magenta netLogic Trading Desk
  
  
• Reduces timeframes and saves back office costs through an outsourced solution designed to meet client requirements
  
• Augments existing staff resources through a full service implementation solution, including ordering, order management, procurement and test and turn-up
  
  
• Verifies vendor invoices to ensure that what was ordered and delivered matches what was quoted and billed

Backed by our highly experienced staff, Magenta uses a structured approach for netSource implementation, ensuring a seamless fit of our process and procedures into our customer’s business processes.